How do I order a cake?

For a last minute cakes, please visit our quick order cake page here

If you require a custom cake, check out our custom cakes page here

When should I order my cake?

There is no “TOO EARLY” when it comes to ordering a cake. As soon as you have a date and a venue booked, please place an enquiry with us. Custom cakes can take weeks to design and correspondence backwards and forwards can take time. Sometimes we need to arrange custom decorating tools which can also take time.

If you want to place a quick order click here

If you want to custom cake click here


How do I order a cake?

We have two options when it comes to booking a cake with us.

If you would like a quick off the shelf cake for a not so special occasion, please order from our cake list here, these cakes only come in 4 flavours and no changes can be made. We offer small birthday toppers in store which can be purchased and added in store. . If you are after a custom, bespoke cake, please fill out the form here and our cake decorator will get back to you within 4 days.  Please note, our custom cakes have a minimum order of $ 120.


What kind of cakes do you make?

Please see our gallery and instagram for images of our cakes. Please note, we do not cover cakes in fondant or create fondant images. We can however create stunning alternatives using buttercream and chocolate ganache.


What info do I need to provide?

We need the date of event or pick up date. The amount of people you need to serve. Please also provide any inspiration images or other important info for design.


How much are your cakes?

All our custom cakes are quoted individually. We pride ourselves on creating bespoke cakes for every customer. Custom cakes begin at $120.

Please see our quick order cake page for non custom cakes.


Can I taste the cakes before ordering?

Of course, we offer tasting consultations in store which are $30. Consults usually take 30 minutes and we can do some sketches and design the perfect cake for your occasion. If you book your cake on the day, your tasting is free. Please call us in store or email us to arrange a time for a cake tasting.


Should I send photos when ordering?

Yes of course! We do not copy others work but we can absolutely use inspo from other cakes.

Email through any inspo material that you think can help us.



Do I need to make a deposit?

Yes we require a 50% deposit on the day of booking.


Do you deliver?

Currently we only offer delivery for large tiered and wedding cakes.


Do you have cakes in store to pick up?

Usually we do, please call us to see what we have available.


How do I transport my cake?

All our cakes are chilled and ready for transport when you pick them up. They are fragile so care must be taken when driving. The cake will need to go on a flat surface, either in the boot or on the floor of the passenger seat footwell. DO NOT leave your cake in the car for long periods of time, especially on hot days (its cake after all, not concrete). We cannot take responsibility for any damage caused after the cake has left our shop.


Wholesale

Please email us at info@tidbitcakes.com for pricing & a sample box.